Policy 

Please read in its entirety  before placing your order.

Ordering & Retainer Policy 

  • Retainers are required on all orders to secure the order and the date.
  • No retainer, No order, No date.
  • The retainer is 50% of your total order and is due upon booking.
  • Please book 10-14 days ahead of desired pickup date for cake orders.
  • For orders placed less than 10 days before the desired pickup date, an additional fee will be added. Additionally, the payment must be made in full at the time of booking.
  • Once you have booked, your retainer is nonrefundable.
  • The outstanding balance (the total balance minus the retainer) is due 7 days prior to your pickup date.
  • There will be a $10 late fee for all late payments.
  • If you have to cancel, there will be a cancellation fee.
  • Retainers for cancelation orders are transferrable only if you cancel 7 days before your pickup date.
  • Transferrable retainers are only valid on orders booked within the next 3 months.
  • Once you have made your payments please follow up to make sure payments have been received.

 

Pick Up  Instructions 

  • Pick up needs to be scheduled Mon-Fri 9:00am-5:00pm, Sat 8:00am-12:00noon.(close on Sunday)
  • Once cakes or treats are picked up, Cake Curations & More is no longer responsible for any damages caused by improper transport, heat, or lack of proper storing.
  • It is highly recommended that all cakes and treats are transported in a cool environment 70 degrees or below.
  • Cakes and treats are to be stored in a refrigerator until your event.
  • You should avoid placing cakes or treats in direct sunlight or warm places.

 

Delivery & Instructions

  • Deliveries have to be scheduled and paid for during the time of ordering
  • Within 30 miles the delivery fee is $40. Outside 30 miles there will be an additional fee of $1 per mile
  • Extra fees for set-up (price vary on the type of set up)

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